Catastrophe Response

When a disaster strikes, Travelers Canada will be there. We believe our response to catastrophic events is the best in the industry; in the event of severe weather or a natural disaster, we know what to do.

How we help you recover

Whether we are mobilizing additional Travelers claim resources from other jurisdictions or accessing our network of dedicated service providers, you are our first priority. These types of claim situations are given our highest priority and are managed by our in-house claim team to make sure we safeguard your experience.

Our mobile claim specialists will travel directly to affected communities so they can immediately respond to your needs. Once on site, they'll help you assess damages and plan next steps.
As the Canadian arm of The Travelers Companies, Inc., we have the unique ability to leverage our parent company’s claim handling expertise while maintaining local knowledge and business partnerships.

Visit to learn about Travelers’ approach to responding to catastrophes.