IntelliDrive^®

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We care about safe driving. Just as much as you do. With the IntelliDrive 90-day program your safe driving can equal great savings. Up to 30% off at renewal. Savings may vary. Riskier driving may result in a higher premium.

New customers save 10% just for signing up. See the details of your drive after every drive. Get distraction-free streaks when you put your phone away. And check the overall performance of other drivers on your policy. All in the same app.

You already aim to be a safe driver. Why not get rewarded?

Ask your insurance broker about Travelers IntelliDrive. Travelers is proud to work with the finest insurance brokers in Canada.

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Text, Travelers. Umbrella logo.

• The IntelliDrive program uses a smartphone app to evaluate driving behavior for a 90-day period.

• If enrolled during new business issue, the policy can receive an enrollment discount for the first term.

• Your IntelliDrive performance will be applied at renewal and for the duration of the policy.

• Safe driving habits can lead to savings of up to 30%, while riskier driving habits may results in a higher premium.

• We consider distraction in your overall driving performance. Avoid making handheld calls, texting, and any other physical interaction with your phone while driving.
  
  

Travelers Canada, 165 University Avenue, Toronto ON M5H 3B9

This material is for informational purposes only. All statements herein are subject to the provisions, exclusions and conditions of the applicable policy. The IntelliDrive Program is subject to provincial availability and individual eligibility. Smartphone must meet compatibility requirements and drivers must be able to download and use the IntelliDrive app. Individual savings will vary and not all policies will see a savings. Individual driving data is used to rate policies. Terms and conditions apply. For more detailed information about the program visit travelerscanada.ca/intellidrive.

Register mark 2020 Travelers Canada. All rights reserved. Travelers, the Travelers Umbrella logo and IntelliDrive are registered trademarks of The Travelers Indemnity Company in Canada, the U.S. and other countries. Travelers Insurance Company of Canada, The Dominion of Canada General Insurance Company and St. Paul Fire and Marine Insurance Company (Canada Branch) are the Canadian licensed insurers known as Travelers Canada.

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IntelliDrive is an auto insurance program available for customers in Ontario.  It uses a smartphone app to capture data over a 90-day evaluation period and scores how safely you drive. New Travelers customers save 10% on their first policy term just for participating in the IntelliDrive program, and if you have safe driving habits, you could save up to 30% when your policy renews.

After installing IntelliDrive on your smartphone, the app will automatically detect when you get into a vehicle and start a trip. It will collect driving information for 90 days and then determine your overall driving performance. Based on the driving performance of you and the other participating drivers on the policy, your actual adjusted insurance rate will be reflected when your policy renews.

You must drive at least 800km during the 90 days to complete the evaluation.

IntelliDrive captures information about your driving habits including braking, acceleration, speed, time of day, and phone use. After each trip you can review a map of your route and your driving performance to date. Collection of location data does not affect your auto insurance rate.

Each driver’s driving performance during the 90-day IntelliDrive evaluation period helps calculate your insurance premium when your policy renews. Safe driving habits can save you  up to 30%, while riskier driving habits may result in a premium increase up to 10%. Drivers with safe driving habits are less likely to have insurance claims so we’re able to offer them a discount. Riskier driving habits are more likely to cause an accident and an insurance claim, that’s why we may charge a higher premium for those drivers.   

For policyholders who enrolled November 15, 2024 or later, riskier driving habits may result in a premium increase up to 30%. For policyholders who enrolled prior to November 15, 2024, riskier driving habits may result in a premium increase up to 10%.

The app does its best to determine whether or not you are the driver of a vehicle. If you are a passenger and the app records you as a driver, you have 10 days to update the information in the app.

Any handheld interaction with your phone while driving is going to negatively impact your distraction score. This includes things like in-hand phone calls, texting, typing, and tapping on the phone. Hands-free phone calls using Bluetooth will not negatively impact your distraction score. 

Applications that are running on your phone, but don’t require you to interact with the phone, will not negatively impact the distraction score. For example, if navigation or music is running in the background and you’re not engaging with it, this will not impact your distraction score.

Interacting with vehicle infotainment systems will not impact your distraction score.

Yes. Existing customers are welcome to download the IntelliDrive app and participate in the 90-day program. Their driving performance will help calculate their new insurance premium when the policy renews. Safe driving habits can lead to savings of up to 30%.

For policyholders who enrolled November 15, 2024 or later, riskier driving habits may result in a premium increase up to 30%. For policyholders who enrolled prior to November 15, 2024, riskier driving habits may result in a premium increase up to 10%.

If you’d like to benefit from IntelliDrive, we suggest starting the process six months before your renewal date. The evaluation must be complete before the renewal documents are processed. The evaluation takes three months, and the renewal documents are issued two months before the renewal date. The extra time ensures that if you don’t download the app right after enrolling in the program, you’ll still see the potential discount at your next renewal.  

Existing customers are not eligible for the 10% new business enrollment discount. IntelliDrive can be added to the customer’s existing policy with no change to their existing premium or coverage, until the next renewal is issued following the completion of the 90-day program.

Customers insured with Travelers Essential™ Insurance through Travelers Canada are not eligible for IntelliDrive as it is currently not available for these policies. However, Travelers Essential™ customers are welcome to speak with their broker about changing to another Travelers Canada policy with IntelliDrive at any time.   

Yes. If you are not satisfied with the IntelliDrive program for any reason, you can opt out of the program within 60 days of enrollment with no impact other than the removal of your 10% enrollment discount (if applicable). Enrollment begins when you receive the first text message from us to download the IntelliDrive app to your smartphone.

You must opt out before the 60^th day from when you received the first text message from us. If you don't opt out before that date, your IntelliDrive score will be used in determining the premium on your next renewal. 

Just call your broker or Travelers Canada to opt out.

You are welcome to retry the IntelliDrive program by participating in another 90-day evaluation period. If you complete another evaluation period, the results from the latest evaluation will be applied to your next renewal. Your first evaluation will not be used in rating. Please contact your broker if you would like to re-try the program.

Additional IntelliDrive information is available at travelerscanada.ca/intellidrive. We also include an informational page about IntelliDrive in your new policy package.

Each enrolled driver on your policy should download the app from a link Travelers sends them in a text message. The IntelliDrive app is also available through the app store.

Apple iPhones 4S and above are supported, but iOS 11.0 or newer is required. All Android phones are supported, but they must contain cellular, Wi-Fi and GPS chips. Android (Marshmallow) or newer is required.

Yes. Your mobile phone needs to be on, with location services and Wi-Fi enabled, for the IntelliDrive app to function most accurately.

If you don’t download the app right away don’t worry, you’ll receive a few text messages to remind you to download the app and take advantage of the potential savings from the IntelliDrive program. A letter will be sent to the policyholder 15 days from the initial enrollment as well as an email on day 22. After 30 days, if you still haven’t downloaded the app, you will be removed from IntelliDrive.

If all drivers on the policy are removed from the program, the Enrollment Discount provided to new Travelers customers will also be removed from the policy since the discount was provided to drivers who enroll in the program, download the app and complete the driving evaluation. The Enrollment Discount will be removed retroactively to the date it was added.

To achieve the best possible rating, all drivers on a policy are encouraged to enroll, download the app and complete the evaluation. Individual drivers may choose not to enroll or complete the 90-day driving evaluation. If that happens, it’s ok. We get it. 

As we rate for all drivers on the policy, we assign a neutral rating for a driver that either doesn’t enroll, doesn’t download the app, opts out within 60 days, or does not drive the required 800 km. This neutral rating reduces the potential discount on that policy at renewal. In other words, we average the driving evaluation results of all the drivers on a policy. If one driver doesn’t complete the driving evaluation, we won’t have an IntelliDrive score to use in rating which will reduce the overall discount earned by other drivers.  

You can reinstall the IntelliDrive app on a new phone by searching the app store for “IntelliDrive” and following the same registration instructions. The 90-day program will resume where you left off.

The IntelliDrive app uses a negligible amount of battery when you’re not driving and slightly more when you’re on the road. Most users won’t notice a significant battery difference after installing the IntelliDrive app. The IntelliDrive app is also designed to minimize data usage. Data is transmitted using either WiFi or your data plan, depending on which network is available at the time of upload.

For more information about IntelliDrive, please contact your broker or Travelers Canada at 1.800.268.4543.

At renewal, you may see a change to your discount based on your driving evaluation. The change could be a discount of up to 30% for good driving habits or, for drivers with risky driving habits, there could be a premium increase. At your first renewal, the 10% Enrollment Discount (if applicable) will be removed from the policy premium. As a result, the total impact to your policy premium at your first renewal will be a combination of your driving evaluation (discount or increase) and the removal of the 10% Enrollment Discount (if applicable).

Any discount earned through your driving evaluation applies for the life of your policy. On future renewals, you will receive the full discount associated with your driving evaluation without the removal of the Enrollment Discount. There is no need to redo the driving evaluation, although you are welcome to do so – in that case, your latest score will be used the next time your policy renews.

For policyholders who enrolled November 15, 2024 or later, riskier driving habits may result in a premium increase up to 30%. For policyholders who enrolled prior to November 15, 2024, riskier driving habits may result in a premium increase up to 10%.